IT Leadership · Cloud · AI · Cybersecurity

Mazidul
Hakim

Senior IT leader with 17+ years turning technology functions around — network modernisation, cloud migration and cybersecurity uplift across complex, multi-site organisations.

IT LeadershipOpen to Sr.IT & Security Leadership roles

Career Info

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02 / About

Mazidul Hakim

Senior IT leader with 17+ years' experience owning IT strategy, operations and cybersecurity for multi-branch, multi-entity organizations, currently leading the group technology function for an international shipping and logistics business.

I build and run distributed onshore/offshore teams, own technology budgets, and partner directly with senior leadership to turn business growth priorities into a clear, funded technology roadmap. An early adopter of AI at work, I focus on building AI-driven automation and control across the business.

My track record is taking full ownership of a technology function and transforming it: replacing legacy network infrastructure with a modern SASE architecture, delivering a full cloud migration, and embedding ITIL-aligned governance, while staying close enough to the technical detail to be the escalation point when it counts.

17+

Years in IT leadership

$2.4M+

Annual IT budget owned

Branches supported

99.9%

Network uptime

I judge every technology decision by the business outcome it drives — not the shine of the tool. Uptime and security are the baseline; the job is turning IT into something the business can actually grow on.

03 / Expertise

Cloud & identity

Design and manage secure, scalable cloud environments.

Microsoft Entra ID
Active Directory
Microsoft 365
Intune
Azure
AVD (Azure Virtual Desktop)
CyberArk
DUO

Network & security

Architect resilient, zero-trust network infrastructure.

Fortinet firewalls (physical & virtual)
Palo Alto firewalls
Cisco Meraki
Cisco routers & switches
HP Aruba switches
Ubiquiti AP
Network Identity Management

Cybersecurity

Build layered defence and real-time threat visibility.

Microsoft Defender
CrowdStrike
Proofpoint
Menlo Security
Tanium
Essential Eight

Data, AI & automation

Turn operational data into decision-ready insight.

Microsoft Copilot
Claude
SharePoint
Power Platform
M-Files
HP TRIM (Content Manager)

Virtualization & DR

Engineer resilient infrastructure with proven recovery.

VMware
Hyper-V
Citrix
Azure Backup
Druva

Leadership

Lead distributed teams and multi-million dollar budgets.

Freshdesk
Team leadership
Vendor Operations
Budget ownership

04 / Case Files

Data / AI AutomationCASE-001

Intelligent Data Processing (IDP)

Data came from multiple sources and formats. Moving it between business applications was manual and slow, while preparing reports and forecasts required significant manual effort. Built an AI-powered IDP system to automate the entire process.

automated data processing across multiple systemsAI Agents
removed manual data entry between applicationsSystem Integration
automated forecasting without manual calculationsAI Forecasting
automated reporting and saved hours of manual workAutomated Reporting

AI / GovernanceCASE-002

Secure AI Adoption & Copilot Readiness

AI assistants are only as safe as the data and permissions behind them. Migrated 500GB+ of documents from M-Files to SharePoint Online with AI-driven workflows, then completed Microsoft Copilot readiness across data security, access permissions and DLP, and built Power BI reporting to track adoption and usage.

moved 500GB+ of documents onto SharePoint OnlineM-Files to SharePoint
automated document handling with AI-driven workflowsAI Workflows
enabled Copilot without exposing sensitive informationPermissions & DLP
made Copilot adoption and usage measurablePower BI

Infrastructure / ResilienceCASE-003

Infrastructure Modernization

Aging on-prem server and storage infrastructure with no disaster recovery. Replaced legacy infrastructure with Dell modular servers and EMC storage, introduced new L3 Cisco switching, repurposed legacy hardware into a dedicated DR site, and deployed Veeam backup.

eliminated single points of hardware failureDell / EMC
established working disaster recoveryDR Site
modernized core network infrastructureCisco L3
deployed reliable backup and recoveryVEEAM

Security / RiskCASE-004

Cybersecurity Uplift

Fragmented security tooling and inconsistent access control across a distributed workforce. Deployed Fortinet NGFW, client VPN, organization-wide MFA, password management, and migrated email security to a cloud platform.

consolidated fragmented security toolingFortinet NGFW
secured remote workforce accessClient VPN
strengthened identity protectionOrg-wide MFA
improved credential securityPassword Management
modernized email securityCloud Platform

CollaborationCASE-005

Cloud & Collaboration Migration

On-prem Exchange was a single point of failure with no modern collaboration tooling. Migrated to Microsoft 365, including Exchange Online, Teams and SharePoint — rolled out Azure AD, and introduced hybrid cloud storage.

removed dependency on aging on-prem ExchangeExchange Online
modernized company-wide collaborationMicrosoft Teams
centralised document collaborationSharePoint
strengthened cloud identity managementAzure AD
introduced flexible hybrid cloud storageHybrid Storage

Data / ContinuityCASE-006

Cloud Backup & Disaster Recovery

Backup and recovery was manual, slow, and not cloud-resilient. Implemented cloud-based backup integrating with AWS, alongside SaaS backup for Office 365 data, creating a more resilient and scalable data protection strategy.

automated cloud-based backupAWS
protected critical Office 365 dataSaaS Backup
reduced manual backup dependencyCloud Recovery
improved recovery speed and reliabilityDisaster Recovery
strengthened compliance readinessData Protection

Network / ConnectivityCASE-007

Network & WAN Redesign

Legacy managed WAN limited flexibility and reliability across branches. Directed the upgrade to fibre connectivity across all sites and transitioned network operations to a cloud-managed gateway for greater control, availability, and scalability.

upgraded branch connectivity across all network sitesFibre
reduced dependency on legacy managed WANWAN Redesign
centralised network managementCloud Gateway
improved network availabilityHigh Availability
simplified operations across branchesCentral Management

Infrastructure / PerformanceCASE-008

Virtualisation Overhaul

Aging server hardware and a legacy virtualisation platform were constraining performance. Replaced the infrastructure with Tier 1 hardware, migrated to Hyper-V, and upgraded the server OS and mail platform to improve overall system performance and stability.